Personal Assistant Global Head of Research

Are you a proactive and detail-oriented Personal Assistant ready to thrive in a dynamic, international environment?

Join ING’s Global Research team and support two inspiring leaders at the heart of economic and market insights.

Within the Global Research team, you will support the Global Head of Research & the Head of Research NL. We are looking for an enthusiastic, energetic, proactive Personal Assistant. You find it important to strive for quality in your work. You enjoy working in a global team, you are accurate, stress-resistant and enjoy a high pace environment. You are flexible and you have a can-do and hands-on mentality. You are a proactive and organisation sensitive organizer who knows how to distinguish main issues from side issues and how to set the right priorities. You are honest and know how to handle confidential information.

The team

The Global Research team provides economic, market, geopolitical and sector insights for internal decision makers, ING’s customers and the broader public. We form objective views on what is happening in the world around us and share these. The team consists of about 80 colleagues working across the globe. The team is very visible, both internally as externally, for example in the media, at events and as a source of insights to the organisation, for example via ING THINK economic and financial analysis | ING Think. The team experiences a strong feeling of accomplishment – we love what we do. Our ‘Diversity, Inclusion & Belonging’ index as measured by the OHI-survey stands at a very high level and we aim to have a positive culture where people feel they can excel. The team is led by its global management team, headed by ING’s Global Head of Research/Chief Economist.

Role & Responsibilities

Your main responsibilities will be calendar management and planning and organizing and ensuring that your managers are well prepared for the variety of daily activities including travel.

You also have an administrative role in, for example, Workday processes, e-profit and Ibuy.

You see and organise the social fabric of the team

Given the nature of the work and access to confidential and sensitive information, the role is deemed to be ‘sensitive’. An extra security clearance is required by the Corporate Special Investigations (CSI) team.

How to succeed

• Experience & Education: You have at least 5 years of experience as a Personal Assistant in an international environment, supporting senior leaders. A bachelor’s degree in office management or secretarial education is required.
• Digital Proficiency: You are fluent in MS Office (Outlook, Excel, Word, PowerPoint, SharePoint), MS Teams, and curious about how AI tools can enhance daily tasks, even if you’re still learning.
• Organizational Skills: You excel at prioritizing tasks, managing details, and staying calm under pressure and tight deadlines. You also have experience organizing meetings, events, and logistics with precision and care.
• Communication & Collaboration: You bring strong problem-solving skills, active listening, and excellent written and verbal communication in both English and Dutch. You work well independently and as part of a team.
• Mindset & Initiative: You’re proactive, resourceful, and have a ‘can-do’ mentality. You anticipate what’s coming next and make work lighter for everyone, including yourself.
• Interpersonal & Cultural Sensitivity: You navigate diverse environments with empathy, excellent networking skills, and high cultural awareness.
• Discretion & Integrity: You handle sensitive topics and confidential information with professionalism and care

What we offer:

A dynamic work environment where no two days are the same; your day flows with the rhythm of the economy, keeping things exciting and engaging.

Supportive leadership from two managers who truly value your contributions and encourage you to take an active role within the team.

Freedom to explore your interests you’ll have the opportunity to take on tasks that align with your passions and work on them independently.

Room for creativity and ownership you’re empowered to shape your work in a way that suits you best, as long as it meets high standards and supports your managers’ needs.

A warm and welcoming team culture where the Orange Code is deeply embedded, everyone is ready to help and committed to your success.

Rewards and benefits

Find out more about our employment conditions.

• A salary tailored to your qualities and experience
• 25 - 28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Mobility Card
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

For further inquiries, please contact Francis Speelman: francis.speelman@ing.com.

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.