Chapter lead engineer II

We are looking for a passionate and inspiring IT Chapter Lead for the department of international payments with extensive experience in Java/Spring development.

The Team

Your Chapter consists of fellow engineers working in several squads within the IT Area. Together with your Chapter, you guarantee the required knowledge within the IT Area. You do this by jointly investing in knowledge of the Java and DevOps fields, for example by:

• Organize knowledge and demo sessions
• Attend relevant and/or interesting conferences in your field together with the Chapter
• Working together with your Chapter on relevant IT issues within the bank (with the aim of knowledge development)

There is room for innovation. Quality comes first and the customer is central to all activities.

The DevOps squads within ING Bank use the Scrum methodology and a far-reaching Agile Way-of-Work. This puts ING Bank at the forefront of the working method used for designing, building, and testing applications, as well as the process of commissioning, managing and ultimately decommissioning applications. In this way, ING Bank is continuously optimizing its services to its customers and further strengthening its leading position in the market. In your position, you therefore have a direct influence on customer satisfaction at ING and, of course, you are expected to put the customer's interests first in all your work.

As an engineer, you will work in squad Horizon. This squad consists of 4 members and is based in both Amsterdam and Leeuwarden. The squad is responsible for offering front-end capabilities for both customers and engineers for Collections NL arrears processes.

Roles and responsibilities

As a Senior Engineer you contribute to the development and maintenance applications within Collections NL.

• Designing, developing, and maintaining applications
• Resolving incidents
• Continuous Delivery and Continuous Deployment in Azure DevOps
• You have direct contact with the users to convert complex business requirements into IT solutions
• You devise ways to make solutions scalable & future fit
• Sharing knowledge with and training less experienced colleagues

In addition to substantive IT engineering tasks, you act as a coach of a Chapter (team) of engineering colleagues.

You are responsible for all HR aspects associated with stimulating, motivating, and coaching the experts in your Chapter.

As a Chapter Lead, you are responsible for the knowledge development of your employees within the ING Way-of-Work.

How to succeed

You are a skilled and very experienced Engineer. You are substantively strong, and you are focused on achieving the best and concrete results in your work. Better than anyone you understand the wishes and needs of the IT department. Also, you are a real team player. The complex and versatile operational working environment requires you to be able to switch quickly. You can quickly recognize where to act. You are also able to coach colleagues and give constructive feedback.

Characteristics of a Chapter lead

• Inspiring, shows energy and passion
• Focus on working together, facilitating others to be successful
• Strong market focus in IT (Lean IT, continuous delivery, cloud processes, etc.)
• You are quickly familiarized with the ING Agile Way-of-Work and use this WoW to pursue the goals of the IT Area and ING.
• You achieve the best results by empowering your IT Engineers, giving them responsibility, challenging them, and keeping them sharp
• You have a mindset of continuous improvement
• You have good coaching skills
• You have good social and communication skills
• You do your work with great awareness of the risks that ING and its customers can run

Engineering skills

• At least Bachelor/Master level of education
• Knowledge of, and experience with Agile/Scrum
• DevOps skills
• Expert in the field of SQL
• Knowledge of, and experience with Java 8+
• Knowledge of, and experience with continues delivery tools like GIT, Azure DevOps, and Azure pipeline
• Familiar with ELK stack and other monitoring and alerting solutions like Grafana and Prometheus
• Knowledge of, and experience with Risk management in a IT Bank environment
• Experience in drawing up complex business requirements from stakeholders and converting them into IT solutions
• You have a positive mindset
• You are a team player
• You are flexible and versatile
• You work in a structured way
• You have an excellent command of both the Dutch and English language, both verbally and in writing

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life.

Find out more about our employment conditions.

The benefits of working with us at ING include:

• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.