Computer Scientist / Technician as Application Software Specialist (m/f/d)

What You’ll Do

• Analyze and track technical issues with customer installations worldwide, ensuring prompt identification and resolution.
• Develop targeted and sustainable solutions to effectively address and resolve issues.
• Provide escalation support and coordinate project-based activities to ensure seamless operations.
• Facilitate knowledge and information transfer by creating comprehensive course concepts for users, Canon Service Engineers, and Canon Professional Services Consultants.
• Collaborate closely with experts in R&D and product marketing to drive innovation and improvement.
• Focus on SUSE Linux and Data Security, with key responsibilities including:
  • Developing and maintaining Security Whitepapers for software products and SRA‑controller based print engines.
  • Conducting compliance statements in accordance with PCI DSS, ISO 27001, and DSGVO standards.

Who You’ll Work With

Our international organization has a flat hierarchy, so you’ll be working with lots of other people in an open, creative multidisciplinary environment. That includes our other departments, service technicians, marketing and R&D.

What You Bring

• Completed vocational education as a computer scientist or a Bachelor's degree in a technical field, or equivalent education at a minimum.
• Several years of professional experience in relevant roles (e.g. in requirements engineering)
• Extensive knowledge of SUSE Linux and Microsoft Windows operating systems, including installation, administration, and usage.
• Ability and willingness to delve into complex issues and solve problems in a structured manner.
• Hands‑on mentality with a structured, self‑paced working attitude, strong communication skills, reliability, and a positive mindset for teamwork.
• Excellent written and verbal communication skills in German, along with good proficiency in English.
• Flexibility and readiness to travel internationally as needed (an international driving license may be required).

What we offer

• A challenging, interesting and responsible job in a future‑oriented and international workplace, with the social benefits of a large company.
• A working environment in which you can contribute your experience and personality
• An attractive salary, a flexible working time model and other social benefits of a large company, such as a company pension scheme and work‑life balance
• 30 days vacation
• Bicycle leasing
• Discounted local transport ticket
• Individual development prospects and further training opportunities
• A team that is looking forward to your reinforcement

What do we stand for?

We develop and manufacture high‑tech printing products and workflow software for the commercial printing market as part of Canon, a global leader in imaging technologies. With around 3,300 employees across three continents and our headquarters in Venlo, the Netherlands, we innovate to create high‑quality solutions that add color to the world. Guided by the philosophy of Kyosei —living and working together for the common good—our culture is built on openness, collegiality, trust and stability. We empower our people to grow, take initiative, and make an impact. With our company values collaboration, innovation and ownership, we strive to bring out the best in each other, expand boundaries and feel empowered to take ownership of our work.

Further information about Canon Production Printing is available at cpp.canon.