AI Summary

AI Summary

As an IT Specialist at Boston Consulting Group, you will play a crucial role in maintaining the stability and security of the internal IT infrastructure while leveraging cloud and AI technologies to enhance the digital workplace experience. The position requires broad experience in PC/laptop hardware, software, telecommunications, mobile devices, networking, and server administration, along with strong troubleshooting skills in Windows and/or macOS environments. A working knowledge of Microsoft 365 and exposure to endpoint management tools is essential. The role involves providing high-level customer service, managing device lifecycles, and supporting various IT operations. Candidates should possess a proactive mindset and experience with ticketing systems for incident management. Basic knowledge of Azure and scripting experience is preferred. Compensation details are not specified.