Field Deployment Engineer, Service Delivery
Descriptions
Google's network provides services to millions of Internet users around the world. The Network Deployment team is responsible for operating that network reliably and at scale. The team configures and installs network gear including running cables, hardware setup and decommissioning old gear as we're in a constant upgrade cycle. You have an appetite for accuracy and conduct site surveys and audits to verify that each network site has been built to the right specifications. A typical day can sometimes be physically demanding, but you're willing to participate in field deployments that are often off-site and off-hours. Beyond day-to-day responsibilities, you'll also develop creative approaches to keep operational costs low and improve the efficiency of our ever-growing infrastructure.
As a Field Deployment Engineer for the Service Delivery team, you will be on the front lines of our efforts to deploy and maintain one of the largest and most complex private data networks in the world. You will work with network architects, infrastructure engineers, strategic negotiators, technical project managers within Google, as well as construction and telecommunications vendors and contractors, to deliver leased infrastructure on time and to industry standards.
You will also work across teams to deliver network service capacity “just in time” in support of more immediate traffic trends or product demands. You will use your experience in optical transport, data centers, and colocation, as well as your familiarity with the local metropolitan areas to which you are assigned to affect positive outcomes and facilitate faster, better, and more efficient outcomes.
Your team's objective will be to build the world’s most reliable, cost-effective, and scalable optical transport network to support Google users globally.
Responsibilities
- Serve as primary on-site technical lead, from site survey to delivery, for all leased OSP and ISP infrastructure builds or augments within the metro areas in your charge.
- Ensure vendor delivery occurs where, what, when, and how assets are delivered.
- Coordinate across Google teams and third parties to ensure we maintain the highest quality standards in all assigned data center locations and remote points of presence (POP).
- Provide support for other Google teams as necessary to repair and maintain Google’s network assets.
Minimum qualifications
- BA/BS degree in a technical discipline or equivalent practical experience.
- Experience with data center, POP infrastructure, OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.
- Experience with telecom/network equipment, DWDM, backbone and management routers, IP switches, all optical and digital infrastructure, AC and DC power installations.
- Experience with optical test equipment, optical troubleshooting using OTDR, OSA, BERT and optical power meters.
Preferred qualifications
- Experience with state and local regulatory standards, procedures, and permitting requirements, as well as construction and data center environmental, health, and safety (EHS) standards.
- Experience working with local exchange carrier (LEC) and other telecom service providers, building landlords, electricians, construction operators, and non-technical end users.
- Experience with logical inventories like Netcracker or Granite; ability to read fiber or duct tables, CAD drawings, rack elevations and blueprints, work independently, diagnose problems, and take appropriate action with minimal supervision.
- OSP and splicing experience; understanding of how to maintain and operate within a manhole, vault, or handhole environment, and what “good” looks like from street to building fiber entrance.
- Ability to speak and write in English and one more EMEA language fluently and idiomatically.
- Ability to travel up to 50% as needed.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.