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Management Traineeship Business & Tech (EN)

Richting(en): Management |
Niveau: HBO & WO
Locatie: Schiphol
Startdatum: 01 maart 2024
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Is technology your passion? Are you interested in using this within an international and dynamic company? Do you want to contribute to KLM’s ambition to remain at the forefront of innovation and sustainability in the aviation sector?
If so, the Business & Tech management traineeship at KLM is a perfect fit for you.
What can you expect?
An unforgettable work experience within the IT division of Air France-KLM. For example, as a team leader of specialists, project leader of a large digital transformation program, or the person responsible for mapping the IT carbon footprint!
The world we work in is challenging due to the speed of technological developments. Air France-KLM aims to remain the digital innovator in aviation and offers plenty of opportunities for emerging talent which you can be a part of. We guarantee a flying start in developing your leadership skills. Are you a future leader shaping the digital transformation of Air France-KLM?

What are you going to do?

The two-year program consists of completing four different assignments including a lot of responsibility. You will gain extensive experience in managing technology, a team and complete a tech-related assignment. You are hereby focusing on the latest technology trends to support business operations and improve our services.
In addition to the assignments, every Friday there is a challenging training program, where we offer you the chance to excel and grow to your full potential.

What kind of assignments can you expect as a Business & Tech management trainee? Here are some examples of what you may encounter at Air France-KLM:

Product Manager of an agile team in Cargo
As a product manager, you are responsible for a team that develops new functionalities in Cargo. This is to enhance collaboration with their customers (forwarders) in the sale of Cargo products. This team works according to agile principles and consists of both French and Dutch employees from IT and the Cargo business. Apart from setting up a team, you will be responsible for realizing the first minimum viable product (MVP). In this assignment, you will be challenged on your technical insights and social skills.

Leading a combined (AF-KL) team
You are responsible for delivering IT products to employees or businesses of Air France and KLM. This together with your team members in Amsterdam, Valbonne, Toulouse, and Paris. Including, the AF-KL Collaboration team, who are responsible for delivering Office 365 solutions such as Microsoft Teams and Office.
Also, new initiatives like Power Platform, a set of tools for rapid and easy application development. In this role, you will learn how to efficiently align IT products with both KLM and Air France and how to manage teams at different locations with all the associated cultural aspects.

Managing the transition of Air France-KLM to the cloud
This time requires faster time-to-market and the flexibility to better respond to the needs of our passengers. To achieve this, we say goodbye to our physical data center and migrating our applications to the cloud. This brings significant changes to our way of working (DevOps). As well as investments in the knowledge and training of our colleagues. It will be your task to guide this process with your team, or as part of the transformation program.

Applying Artificial Intelligence
Data is the new oil and plays a growing role in making better decisions. You will be challenged to explore which new AI tools we can use to further optimize our schedule. This involves using data sources both within and outside of Air France-KLM.
Other assignments could include:

  • Setting up a new team as a product owner to develop APIs;
  • Further development of our successful social media HUB;
  • Ensuring a successful rollout of our self-check-in equipment at the kiosks at Schiphol Airport;
  • Leading the implementation of a private ChatGPT environment within Air France-KLM;
  • Developing a seamless integration of Air France-KLM with Skyteam partners for check-in functionality;
  • Assisting in further elaboration of the technology chapter in the KLM strategy.

Your profile

To continue writing aviation history in the coming century, we are looking for inspiring and resilient talent. Individuals who thrive in an innovative and collaborative environment. Connecting leadership starts with self-awareness: you have a good understanding of your strengths, weaknesses and leadership skills. An open, curious attitude combined with an eagerness to learn, both about yourself and others, is essential. Do you want to develop yourself into the data and technology leader of the future?

In addition, we value:

  • The ability to approach problems from different perspectives;
  • The flexibility to work well with diverse cultures;
  • Innovative thinking and acting;
  • Proactively embracing change;
  • A curious mindset.

What do we offer?

The Business & Tech Management Traineeship provides you with a broad view of IT within a challenging sector. Due to the combination of transformation and operational tasks, you are guaranteed interesting work at KLM; the aviation sector is constantly changing. This provides the ideal context for rapid growth in your development!

Additionally, we offer:

  • A fixed starting salary of €3,542.39 gross per month, a thirteenth month, and 8% holiday allowance;
  • A personal sustainable employability budget;
  • 30 vacation days per year;
  • Attractive discounts on airline tickets (IPB);
  • An excellent pension scheme;
  • Compensation for travel expenses and free use of the bus network at Schiphol;
  • A networking association specifically for all young professionals: Young KLM.

Life is about more than just work. We expect our management trainees to be driven and flexible, but we also value a healthy work-life balance.

The position is full-time (40 hours per week). Your workplace may vary depending on your assignment, from hybrid working to our headquarters in Amstelveen, one of our locations around Schiphol, or even in France!

Ready for your next destination?

You can apply until November 5th, 2023.

Here is what you can expect from the application procedure:

For the Management Traineeships, we do not select based on a CV. This approach is adopted to encourage an unbiased selection process. During the selection interview, the interviewers will only have access to your test results and the answers you provided to your motivational questions.

Please ensure that you complete these questions thoughtfully.

  • Webinar: Informative webinars (optional) on October 5th (in Dutch) and November 3rd (in English).
  • Round 1: Selection based on killer questions.
  • Round 2: Online assessments (aptitude test and personality test) starting from November 7th, with a final deadline of November 12th.

Note: If you are applying for multiple Traineeships within KLM, you will have only one opportunity to take the tests.

  • Round 3: Selection interviews based on motivation, personality test results, experience, and competencies. These interviews will take place on November 20th (English), 21st, 22nd, and 23rd (in person).

Note: You will receive an invitation from us for one of these days. Please take this into account and mark these dates in your calendar.

  • Round 4: Offline assessment days on November 29th, 30th, and December 1st (in English) (in person).

Note: You will receive an invitation from us for one of these days. Please take this into account and mark these dates in your calendar.


Start date of the Business & Tech Management Traineeship: March 1st, 2024.


In our diverse KLM organization, we work on creating and maintaining an inclusive atmosphere where you can be yourself regardless of what you look like, what your passport states, how you identify, what your religious beliefs are or who embraces you when you get home. In short: it’s not about who you are, but how you are. This also means that we treat all job applicants equally, without discriminating.

If you have a disability or special need that requires accommodation, we encourage you to let us know so that we can make the necessary arrangements to ensure that you are able to participate fully in the application process.

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